India VPNFrequently asked questions
Quick answers. Can't find yours? Contact us.
Is India VPN free?
Yes. There is no subscription or paywall. The app is supported by Yandex Ads: native ad cards and a full-screen ad after some disconnects. There is no banner ad.
Do I need to create an account?
No. There is no sign-up, email or password.
Do you keep logs?
We do not log or store your browsing activity, the websites or services you connect to, or timestamps of your online activity while connected. To connect, the app sends your device's WireGuard public key and receives an internal address. Details are in the Privacy Policy.
Which devices does it work on?
Android phones and tablets running Android 7.0 or newer. There is no iPhone, Windows or Mac version yet.
What does the green signal mean?
A green signal means the server is online and answering. Offline means it is not answering right now, so pick another location. The app does not show ping numbers.
A server shows Offline. What should I do?
Choose another location or tap Fastest Server. Statuses refresh while you are on the Locations screen, and you can pull down to refresh.
Connecting is taking too long.
Tap Cancel on the Home screen. The app stops the attempt and returns to Tap to Connect. Then try another location. If several fail, check that your own internet works without the VPN.
Why is my IP address not showing?
The IP address appears after you are connected. If it says Unavailable, wait a few seconds: the app retries. If it keeps failing, disconnect and reconnect, or try another server.
The speed test is not working.
The speed test uses Cloudflare's public speed-test service, so it needs a working internet connection. Run it again, or try another server. Results depend on server load and your network.
How much data does the speed test use?
It transfers data for about seven seconds each for download and upload. On a fast connection that can be tens of megabytes or more, so use Wi-Fi if you have a limited plan.
What is split tunneling?
It lets you choose apps that bypass the VPN. Open Settings, then Split Tunneling, and select the apps. Changes may need a reconnect to take effect.
Why do I see ads?
Ads pay for the free service. You will see native ad cards on the Home and Locations screens, and a full-screen ad after every third disconnect you make.
How do I delete my data?
There is no account to delete. See Data deletion for what is stored and how to remove it.
Can I use it on public Wi-Fi?
Yes. A VPN encrypts your traffic between your phone and the VPN server, which helps on networks you do not trust. It does not make you anonymous, and it cannot protect you from sites or apps you choose to trust.